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October
Heeeere’s the Stars!We have a great show tonight! The Star Celebration winners are here to tell you what they’re doing for patients, colleagues and our community.
“It’s important that local physician practices know of the pediatric services available here. That’s why I visit them on my days off and encourage them to call me directly if they’re not sure how to handle a situation or if they run into a problem. I try to make sure all offices are prepared to handle any situation. I believe no child should be turned away.” Walking on Water Award “One year ago, a hospice colleague was diagnosed with cancer. I did what anyone would do. I went with her to doctor’s appointments and comforted her when she needed a friend. I adjusted the schedule so she could work when she was able. In the final week of her life, she came to our unit for care. I supported the hospice staff as they cared for her. And when she passed, I arranged the schedule so everyone could attend the services.”
 Most Creative Reward and Recognition ProgramGloria Wagner, R.N., representing the transitional skilled unit “To celebrate Nurses’ Week, we created the ‘Truly Shining Unit’ awards. Get it? The T.S.U. awards. Staff nominated colleagues for 40 different awards recognizing excellence in patient care, housekeeping and teamwork. Winners were announced at a day-long event and given a special pin. Because we only had so much in our R&R budget, we held fund-raisers before Nurses’ Week to pay for the pins and refreshments.” Community Service Award “We combined an educational opportunity with community service. Our entire division participated in an eight-week program at Lehigh Carbon Community College called the Star Academy. We learned about customer service, teamwork and effective communication. We took what we learned and performed more than 20 community service projects. We volunteered at a food bank, cleaned up the community and collected coats for kids. It feels great to make a difference.”
 Most Improved Patient SatisfactionMarilyn Leshko, R.N., representing the medical-surgical intensive care units “We added a charge nurse to each shift. She not only responds to Rapid Response Team calls, she makes our 16-bed unit more efficient. She delegates responsibilities and makes sure patients who need the most care have their own nurse. Since we added the charge nurse, our patient satisfaction scores improved from 87.6 in 2005 to 93.8 in 2006. What’s just as great is our nurses like the addition of the charge nurse, too!” George Guldin Award “Our office needed to be renovated. I mean, we sat with our backs to the patient check-in window! I visited other departments to get ideas and designed a layout to make our office more efficient. I set up a temporary office so engineering could work without being interrupted. A week later, construction was complete. Now, we greet patients when they arrive because we’re facing the right direction.”
“I saw a young boy get struck by an SUV while crossing the street. When I reached him, he wasn’t breathing and had no pulse. I started CPR. By the time the ambulance arrived, he was breathing on his own. It was so sad. His injuries were too extensive, and he passed away. But at least his loved ones had a chance to hold his hand and say goodbye at the hospital.” Working Wonders Idea of the Year “The drug Adenosine makes the body respond as if it were exercising. It’s very expensive! During certain stress tests, patients would receive this drug through an IV for six minutes while images were taken of their heart. However, Want to see how these stars and our long-time colleagues spent a night on the town? Click here to see photos from the annual Star Celebration event. This page last updated 2/12/08 04:08 PM
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Physician Service Star Award
Service Star of the Year
